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contact192
Level 1

Is it possible to reset everything? Looking to wipe everything off and start fresh again. Thanks

Would like to start as if we just signed up...

1 Comment 1
RoseJillB
QuickBooks Team

Is it possible to reset everything? Looking to wipe everything off and start fresh again. Thanks

Yes, it is possible, @contact192. If your QuickBooks Online (QBO) account is less than ninety days old, we can purge your account to start fresh. Otherwise, I recommend subscribing to a new company.

 

Here’s how to purge your account:

 

  1. Log in to your QuickBooks Online account as an admin.
  2. Change the URL to include /purgecompany. (For example, if the URL is https://...qbo.intuit.com/app/homepage, change it to: https://...qbo.intuit.com/app/purgecompany)
  3. The next screen will show a summary of the items that will be erased. Type YES and click OK to confirm.
  4. Once you've completed your selections, click Wipe Data. You will be redirected to your home page after the deletion is complete.

 

For thorough instructions on starting over with your company file, please refer to this article: Delete your data and start over in QuickBooks Online.

 

If you have further questions about managing your company file, don't hesitate to reach out. The Community is always here to help you.