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kaleighmarshall
Level 1
posted
‎October 26, 2023 11:34 PM
last updated ‎October 26, 2023 5:34 AM

STP lodgment page is not loading properly, please help!

I have tried different browsers, incognito mode, clearing cache. What next?
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1 Comment 1
IntuitAika
Intuit
Intuit
‎October 27, 2023 09:53 AM

STP lodgment page is not loading properly, please help!

Hi kaleighmarshall,

 

Thanks for posting in the Community! You're doing great for doing the browser troubleshooting to get rid of the issue you're having with STP lodgment. If you've confirmed that your browser is up-to-date and it is still not working after restarting your device, I would suggest to contact our Customer Care Team to further investigate on this one for you. Here's how to contact customer support:

 

  1. Sign in to your QuickBooks Online company.
  2. Select Help (?).
  3. Select Contact Us to connect with a live support agent.
  4. Choose a way to connect with us.

 

Feel free to post again if you have any other questions, we're here to help you. 

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