Hello there, @user54965.
Good to see you here in the Community. It's my priority to help ensure your bank transactions are connected to QuickBooks Self-Employed (QBSE).
In the meantime, click the "X" button in the We hit a snag screen. This will take you to connect your bank transaction.
I have some information about the error code you're getting when creating a bonus check. Let's perform browser troubleshooting steps to resolve this error. Open your account using a private browser or in incognito mode. This browsing doesn’t store data and will help the page load without issues from temporary data.
Here's how:
- Press Ctrl + Shift + N (Google Chrome).
- Press Ctrl + Shift + P (Mozilla Firefox).
- Press Command + Shift + N (Safari).
If you’re able to create a bonus check, it’s a good idea to clear the cache to start on a clean slate. This process helps the browser to fetch the latest version of the webpage and a faster browsing experience.
However, if you hit a snag again, please contact our QuickBooks Self Employed support team. This way, we can check and investigate further.
Here are some articles that can help you get going: Import transactions from earlier date ranges.
Keep me posted if you have additional questions about banking transactions in QBSE. I'll be around to help.
