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queenslander_chris
Level 1

I have a bug for account sign up

Hi

 

I was signing up a subscription yesterday. Before I entered the payment method I went to something urgent. When I came back the website page expired. After that I walked into an infinite loop.

 

I can not add any subscription after I log in. After I log in there isn't any setting or function allows me to do so. I cant sign up any subscription by using my current account since the website says the account already taken. Any idea how to help me? Thanks in advance

 

Kind regards

Chris

1 Comment 1
queenslander_chris
Level 1

I have a bug for account sign up

I have found the solution! During the checkout page, at the very bottom, there is a link called add a company into account which brings me back to the payment. Yes. Hope it can help others ( the live chat guy doesn't know that)