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Mattock_Spade
Level 1

Invoice incorrectly marked as paid

Hi folks,

I have marked an issued invoice as paid by mistake. 

Seeking advice as to how to mark it back to unpaid. 

I'm using Quickbooks Self-Employed and despite searching for answers on the forum, I can't seem to locate an appropriate solution.

I would like to avoid deleting the original invoice.

Thanks all.

 

1 Comment 1
ChristineJoieR
QuickBooks Team

Invoice incorrectly marked as paid

I've got you covered, @Mattock_Spade.

 

I'm here to assist you in how you can mark the invoice as unpaid in QuickBooks Self-Employed.

 

Once you've marked the invoice as paid, there isn't a way to undo it. I suggesting deleting an invoice and create a new one.

 

Here's how:

 

  1. Go to Settings and click the Invoicing button.
  2. Locate the invoice you accidentally marked as paid. Then click the Dropdown arrow below the Action column. 
  3. Lastly, hit the Delete option. 

 

Next, recreate an invoice and have this article for an additional guide: Create invoices in QuickBooks Self-Employed.

 

Also, please allow me to share these easily accessible articles, webinars, and video tutorials that will assist you in becoming acquainted with the various tasks, features, and functions of QBSE. The following are examples: QuickBooks Self-Employed Overview.

 

 

The Community is always open if you have other questions while working on invoices. I'll be around to help. Have a great day ahead!