I appreciate all the time and efforts you've exerted to link your bank account to QuickBooks Self-Employed (QBSE), @Staffylover2021. But don't worry, I'm here to help ensure you can connect your bank account.
Before we start, may I know what bank you're trying to link to your QBSE account? This will help us verify if there's a reported issue with the bank.
In the meantime, let's perform some troubleshooting steps to get this resolve. Let's start by using an incognito window to verify if this is a browser-related issue. To open a private browser, press this shortcut key on your keyboard:
- Google Chrome: Ctrl + Shift + N
- Mozilla Firefox: Ctrl + Shift + P
- Safari: Command + Option + P
If this works, it means that you need to clear the browser's cache so the system can start fresh. If you get the same result while using a private browser, I recommend switching to a different one.
Come back to this post and let me know how it goes, @Staffylover2021. I want to make sure this is taken care of.
Not sure how to categorise your bank transactions in QBSE? You can check out this article to learn how to properly categorise them: Categorise transactions in QuickBooks Self-Employed.
Have a great day ahead!
