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For many years--we've used QBO since it was new!--we've had no issues with our sales tax settings. We automatically process about 50-75 invoices per day. (Most pay via credit card--auto-charged). The recent change in the sales tax setting has put us out of compliance with our states sales tax laws. We are an origin-based sales tax state. The update automatically calculates sales tax based on customer address. This is not correct in our state, and I don't feel that we, as a small business should incur the additional labor/time to manually check and change this every day. There should be a setting for this. OR, as the QBO description says--from QBO explanation: QuickBooks knows the tax rules, wherever you run your business.
This has not proven to be true. Our rates were all changed, which makes us non-compliant with our state's tax laws. When will this be remedied?
Hello, @amccall.
It seems that you've posted twice here in the Community. My colleague has already answered your question about the sales tax update. You can visit this link for more details: https://quickbooks.intuit.com/learn-support/en-us/taxes/sales-tax-update/01/1134578#M19081.
Do you have any other concerns regarding sales tax? Let me know, and I'll gladly help you out again in the near future. Keep safe.
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