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kaurg311976
Level 1

Quick books access

I hired bookkeeper to take care of my accounts, as I didn’t have any knowledge of it.Now she took the control. I want to access my accounts, but she is not giving me the password.What to do? As an owner, how can I take control from her?

1 Comment 1
JamaicaA
QuickBooks Team

Quick books access

Thank you for getting in touch about this, @kaurg311976.

 

It’ll be best to reach out to our Self-Employed Support for further assistance regarding this matter. Rest assured that they can do something about it.

 

Since you can’t access your account, you’ll want to use our QuickBooks Self-Employed test drive. This is a US account, however, it works the same with the AU. From there, you can perform the steps below:

 

Here’s how:

 

  1. Select Assistant.
  2. Enter your concern or ask a question.

 

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Please don’t hesitate to reach out back to us if you have any other QuickBooks-related concerns. I’ll be here to assist you. Keep safe.