We take credit card payments from our customers and often times we charge their credit card a single amount that applies to multiple invoices. I'd like to be able to send my customers a receipt showing which invoices and POs were paid in that transaction, but there doesn't seem to be a way to do this efficiently and clearly. I can send a sales receipt at the time of transaction, but it only shows the amount paid, not even an invoice number. Is there a method of efficiently sending a notice to a customer as to which invoices were paid and include their PO number in that email?
Hello, @JeffT229.
Welcome to the Community. Let me help you with your invoice concerns in QuickBooks.
Currently, the option to send a receipt for your paid invoices in QuickBooks Online is unavailable. For now, you can go to the Invoice page and then send the paid invoice from there. Let me guide you how.
Aside from sending the paid invoice, you can also let your customers know their invoices are paid, you can accomplish this by hand.
Here's how:
You can use the workaround I suggested above until a new feature becomes available.
Additionally, you can read this article for your reference: Email or print multiple invoices and sales forms.
Fill me in if you have additional questions about your invoices in QuickBooks. I'm always willing to assist. Take care always.
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