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Hi,
I have followed all of the guidelines for reporting to STP2 back in Feb 2022. I have recently received advice from the ATO stating that my clients "have not yet started STP2 reporting" and that they all "Requires Attention". I don't understand what else I need to do to be reporting correctly to the ATO. Is there anyway to know why the ATO isn't acknowledging the transition to STP2 and where the anomaly might be.
Hi Kroh4961,
Thanks for posting in the Community space!
Our payroll team is aware and this is a know inquiry about the email notification customer's received from the ATO about not reporting STP Phase 2. Our payroll team is liaising with the ATO with what are the requirements needed (if any).
The ATO have advised to create and submit an updated pay event first to ensure that any changes made and disaggregation of the the earnings was transitioned correctly. Here's how to create an update event:
Once done, the ATO should received the newly updated information reported for STP Phase 2.
You can also check the article below to learn more about STP Phase 2 and updating pay event:
Feel free to reply on this thread if you need more help with QuickBooks Online Payroll. Have a great day!
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