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Hello, @danstaceyelectri. Let me help you fix the issue of creating an expense using the QuickBooks Online (QBO) mobile app.
We can perform mobile troubleshooting steps on your device to ensure the expense types will show up. By doing so, it will help improve the app's performance. Here's how:
To start, relaunch the app and check if the expense types are now showing. If not, Let's clear the app data.
To clear the app's cache, here's how:
For iPhone:
For Android:
If the same thing happens, restart your device. Then, uninstall and reinstall the app.
In case if you have past receipts or bills that you'd like to upload into the system, you can use this reference for detailed instructions: Manually upload your transactions, receipts, and bills into QuickBooks Online.
If you have follow-up questions about creating an expense or any concerns with the mobile features, please include them in the comments below. We're always here to help. Have a good one.
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