I understand it's necessary to know why there are changes to your monthly billing, Mounttarcoola. To ensure you can connect with our team, I'll share the full support schedule so you can contact them during the operating period.
I appreciate your effort in reaching out to us, but it would be best to contact them again for security purposes. Since this involves billing, please reach our Phone support on Weekdays from 8:30 AM to 6:30 PM AEDT. Alternatively, our Chat support is available Weekdays from 7:00 AM to 10:00 PM AEDT and Weekends from 8:00 AM to 8:00 PM AEDT. If you're subscribed to QuickBooks Advanced, Weekend Support runs from 8:00 AM to 6:00 PM AEDT.
If you'd like to modify your subscription or view your billing history, refer to this article: Manage billing, payment, and subscription info.
Knowing why your subscription amount changes is crucial, and we want to assure you that our support team is ready to provide that clarity.
