Can't find employee super

red99999 · ‎January 28, 2021

Hello,

I am trying to add my employee's details but I can't find their super provider on Quickbooks.

I have checked the provider and put in the USI and ABN but still - nothing comes up.

Can someone please help?

The Super provider's details are

Our Australian Business Number (ABN): 49 633 667 743

Our Fund name: Australian Ethical Super

Our Fund address: Australian Ethical Super, Locked Bag 20013, Melbourne VIC 3001

Our Fund Phone number: 1300 134 337

Our Unique Superannuation Identifier (USI): AET0100AU

Our Superannuation Fund Number (SFN): 4794/449/82

Thank you!

red99999 · ‎January 29, 2021

Hello !

I could do it now- it seems like there was a problem late yesterday night and early today morning.

It is all good now!

Thank you :)

Intuit Zac · ‎January 29, 2021

Hi Red99999,

Thank you for reaching out on this and welcome to our community!

I did a test by searching the ABN (49 633 667 743) of the fund in my test file and I was able to bring up the fund. Please see the screenshot below:

May I confirm the click path you took in setting the super for your employee, please? Thank you.

red99999 · ‎January 29, 2021

Hello !

I could do it now- it seems like there was a problem late yesterday night and early today morning.

It is all good now!

Thank you :)

Intuit Zac · ‎January 29, 2021

No problems at all. I am glad that you are able to find it now. Thank you for letting us know.

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