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move-tpwremovals
Level 1
posted
‎December 17, 2025 07:15 AM
last updated ‎December 16, 2025 5:05 PM

Cannot update quickbooks payment method for new card. Only has US & CA no other country. Tried contacting support but cannot do that either

 
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1 Comment 1
JeveeAdvin__la
QuickBooks Team
QuickBooks Team
‎December 17, 2025 01:01 PM

Cannot update quickbooks payment method for new card. Only has US & CA no other country. Tried contacting support but cannot do that either

Hi there, move-tpwremovals.

 

Since you're unable to update your payment method and are having trouble connecting with support. Let me guide you through the steps to successfully reach the support team and resolve this issue.

 

Before we proceed, were there any messages or errors displayed on the screen when you tried updating the payment method? If so, I recommend refreshing the page and logging out of your account. Then, log back in to see if the system updates and resolves the issue.

 

If the issue has been resolved after logging back in and you still want to contact support for confirmation or additional assistance, you can do so by following these steps:

 

  1. Sign in to your QuickBooks account.
  2. Click the Help (?) icon in the upper right corner to access the help page.
  3. Click the Contact Us button below to connect with an expert for assistance.

 

You can also check this link to view their support hours and see when agents are available: Get help with QuickBooks products and services.

 

If you have any additional concerns, please share them with us.

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