Creating a purchase order I used to select items I wanted to order from my lists, recenrly my drop down for items has dissapeared altogether. How do I fix this?

drkoole · ‎October 18, 2025

Only left with category, description, cost and tax. Have tried to find a setting to fix but left with no options, even the drop down at end of row only offers the colums already there.

AljhonC · ‎October 18, 2025

Hi there, @drkoole.

The item details may not be visible on the purchase order because the setting in your account preferences is turned off. Let's enable it again to resolve the issue.

Here's how:

Go to the Gear icon and then Account and Settings.
Choose Expense.
Turn off the Show Items table on expense and purchase forms.
Click Save and Done.

Once done, try creating a new purchase order to see the result. If the items dropdown is still missing, sign out and sign back in to refresh the page.

If you have any other questions, let us know in this thread.

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Creating a purchase order I used to select items I wanted to order from my lists, recenrly my drop down for items has dissapeared altogether. How do I fix this?

Creating a purchase order I used to select items I wanted to order from my lists, recenrly my drop down for items has dissapeared altogether. How do I fix this?