Hello there. I'm here to help you with your concern when entering an RCTI that you've received from the customer.
Currently, the feature of recipient-created invoicing is unavailable. However, there is a workaround that users can follow. You can create a separate invoice that displays the original cost and then generate a bill for the deducted expenses. Additionally, they need to send remittance advice. It is important to note that the remittance advice shows the total paid along with the details of the bill being paid. However, it does not provide a breakdown of credits or include them in the total amount. This process is necessary because RCTI functionality is currently unavailable in QBO.
To create an invoice:
- Click on the Plus icon (+).
- Click on Invoice.
- Select the customer name, terms, date to be assigned on the invoice.
- Select the item/service, enter the amount and tax if any.
- Click on Save or Save and send.
To create a remittance advice:
- Click on the Plus icon (+).
- Click on Pay Bills.
- Select the bill to pay by putting a check mark beside the bill.
- Click on Print or Save and send.
I also recommend talking to your accountant to know what's the best practice for your company. If you need resources and tips while dealing with your other business transactions, feel free to browse a topic from this page: Manage company's income and customers.
Please let me know if you have any other concerns in the comment section below. I want to make sure everything is taken care of for you. I'm always here to help. Have a good one!
