cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Want an expert to help you set up your QuickBooks Online? Find out how: Click here
Pansitascleaning
Level 1

How to get my account back?

Account

1 Comment 1
Lyn_D
QuickBooks Team

How to get my account back?

We have ways to get your account back, Pansitascleaning.

 

May I know if you're referring to your QuickBooks Online (QBO) account or an account in your Chart of Accounts (COA)?

 

If you're referring to reactivating an account in the COA that was made inactive, follow these steps to reactivate:

 

  1. Navigate to the Transactions tab, then select the Chart of Accounts.
  2. Select the small Gear icon above the Action column and choose Include inactive.
  3. Click Make active next to the inactive account.

On the other hand, if you're referring to your QBO account that was cancelled, please know that you only have a year of read-only access to your data.

 

If you want to resubscribe, refer to this article: Resubscribe to or reactivate QuickBooks.

 

If you mean anything else, please let us know by replying to the thread.