cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Want an expert to help you set up your QuickBooks Online? Find out how: Click here
Clintdavey
Level 1

Is anyone else getting error messages when they update invoices. I can't edit invoice because of the error that keeps appearing. I have un installed and re installed.

Getting very annoyed because it makes the app completely useless if i can't edit invoices on the go.

1 Comment 1
ShangY
QuickBooks Team

Is anyone else getting error messages when they update invoices. I can't edit invoice because of the error that keeps appearing. I have un installed and re installed.

I appreciate the time and effort you've taken to troubleshoot the app by uninstalling and reinstalling it, @Clintdavey. Please know that resolving this is a priority for us, and we want to make sure your concerns are addressed thoroughly.

 

As the issue continues despite your troubleshooting steps, I recommend contacting our Live Support Team for further assistance to investigate this matter further.

 

Here’s how to reach our live experts:

 

  1. Select Help (?) icon at the top.
  2. Proceed to the Search tab to activate the Contact Us button.
  3. Click on Contact Us.
  4. Type your concern in box and hit Continue.
  5. Choose Callback.

 

Our phone support is available on weekdays from 8:30 AM to 6:30 PM AEDT. If you prefer chat support, you can connect with one of our support experts on weekdays from 7:00 AM to 10:00 PM AEDT and on weekends from 8:00 AM to 8:00 PM AEDT. For QuickBooks Advanced users, weekend support hours are available from 8:00 AM to 6:00 PM AEDT.
 

As a temporary workaround, you can use a mobile browser to edit your transactions to continue managing your work while our live experts work on this issue.
 

Feel free to add a reply if you have follow-up questions or concerns.