Mileage not working .comes up with unable to add ypyr trip. Auto tracker not working also. It was working fine last time it was used

Hi travtechcomputer,

Let's perform some steps to fix why mileage isn't working.

To start with, let's update your device to the latest version. Depending on your device, you can check this article for the detailed steps:

For Android: Update your Android version

For iOS: Update your iPhone or iPad

If it's already updated, let's change the settings on your device. If you have iOS, let's turn on the Significant Locations feature. Here's how:

1. Go to your iPhone or iPad's Settings.
2. Select Privacy and then Location Services.
3. Turn on Location Services.
4. Scroll to the bottom and select System Services.
5. Select Significant Locations and turn it on.

If you use the Screen Time feature, consider turning off Content & Privacy restrictions. Here's how:

1. Go to your iPhone or iPad's Settings.
2. Select Screen Time.
3. Select Content & Privacy Restrictions.
4. Turn off the feature.

For Android, you can change the battery based on your device type. Feel free to click the link below:

• Google (Pixel, Nexus, other)
• Samsung (Galaxy, other)
• LG
• Motorola

If the same issue persists, you can browse this article for other steps to fix the issue: Fix mileage tracking issues in the QuickBooks Online mobile app.

I've also included these helpful links to help categorise transactions:

• Custom categories in QuickBooks Self-Employed
• Categorise transactions in QuickBooks Self-Employed

You can always post in the forum whenever you have concerns.