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scott242
Level 1

My Comm Bank bank feed transaction are coming through with incorrect dates to the actual date of tranaction. Some are as far as 5 days out. Can anybody help?

 
1 Comment 1
KiazzymaeC
QuickBooks Team

My Comm Bank bank feed transaction are coming through with incorrect dates to the actual date of tranaction. Some are as far as 5 days out. Can anybody help?

Hello, Scott242. When you say the actual date of the transactions, are you talking about the dates displayed on the bank’s website or those listed in the bank register? If you’re referring to the dates on the bank’s website, there might be an issue with transmitting or retrieving the data. Please observe this and let us know if it happens again tomorrow or the next time you notice it.

 

To fix the incorrect dates, you can start by matching, categorizing, or adding the downloaded transactions in QuickBooks. Afterward, you can update the dates directly in the Bank Register to ensure accuracy. 

 

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However, if by "actual date" you mean the transaction dates shown in the bank register, this is not likely an issue. These typically represent the payment or receipt dates, while the dates of the bank's downloaded entries reflect the deposit dates. Therefore, there's really a difference.

 

If you have any further questions, feel free to add a reply below. We're here to help!