I appreciate you bringing this to our attention, Nick. The expected error causing duplicate entries may be due to a glitch in the software synchronization or processing, possibly resulting from intermittent connectivity issues or temporary server problems. When the connection is unstable, the request to save an expense might be sent multiple times to the server, resulting in duplicate entries.
When QuickBooks isn't behaving as expected, I recommend using a private or incognito window to rule out errors or glitches.
You can use the following keyboard shortcuts depending on your browser:
- Google Chrome: Ctrl + Shift + N
- Safari 11 or newer: ⌘ + Shift + N
- Mozilla Firefox: Shift + Ctrl + P
- Microsoft Edge: Ctrl + Shift + N
After that, switch back to your regular browser and clear its cache to refresh the website's preferences. I recommend using the system's supported browser for the best and most secure experience.
Additionally, if you find yourself needing to mix personal and business funds, you can refer to the following articles for more information on the process:
Thank you for your cooperation today, Nick. I'll be on this thread anytime you need additional assistance managing expenses, bills, invoices, or anything else. Feel free to add the details below.
