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Level 1

No access to Suppliers and Expense Tab

For some reason my QuickBooks does not give me access to Suppliers or Expenses Tab. I can see Supplier's names but when i press on them page goes blank 

1 Comment 1
QuickBooks Team

No access to Suppliers and Expense Tab

Hello, @SZ12. Let's work together to resolve this matter and get your supplier information loading smoothly.


Ensure that you have a stable internet connection. A poor or intermittent internet connection can sometimes cause issues with QuickBooks Online. Otherwise, it can be due to outdated or corrupt cache files in your web browser. These files are stored to help websites load faster when you revisit them. Clearing them should help address the issue.


First, let's try accessing your account through an incognito window to rule out the possibility of a webpage issue. You can refer to these shortcut keys to open an incognito window in all supported browsers:


  • Chrome: Ctrl Shift N
  • Firefox: Ctrl Shift P
  • Safari: Command Shift N


If you can access them, you may have accumulated too much historical data in your browser. I'd recommend clearing its cache so you can access QuickBooks with a clean slate. You can also use a different supported browser.


You can check out these resources on how to increase your QBO experience: 



Additionally, running and customising vendor reports can provide valuable insights into your financial obligations and vendor performance.


Feel free to add a reply below if you need further assistance with managing your expenses. I'm always here to assist.