We use custom fields for customers and vendors. if these fields are changed during order entry, there is always an 'Information Changed' warning that asks if you want to update the master record. We do not want the user to be able to answer yes and make changes. How can we prevent this warning so that we don't have users accidentally changing these fields?
Thanks for your post. For QuickBooks Desktop accounts, I would recommend contacting the Reckon support. In Australia the QuickBooks Desktop accounts is supported by Reckon. You can contact them through this link: https://www.reckon.com/au/contact-us/. They'll be the best support that can provide more information about your concern with changing the custom fields.
Drop by again in the Community if you have further concerns about QuickBooks Online version.
You can use this link to contact the QuickBooks Desktop support for your region. QuickBooks Desktop: https://quickbooks.intuit.com/learn-support/en-us/contact and select the product you are using or click on the Help menu in your account.
Wishing you continued success and have a great rest of the day!
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