Welcome to our Community forum, Rihan. I’d like to share some information regarding the duplicate US dollar transactions appearing in your Australian currency bank feed.
To start, could you please let me know which bank is connected to your online banking? In QuickBooks, the downloaded transactions will depend on what appears in your bank statement, so this information will help us better understand the issue.
If the transactions are unrelated or incorrect, I suggest updating your bank feeds to ensure your financial records remain accurate and up to date. Should the problem continue, it’s a good idea to check your bank’s website for any updates, messages, or notifications that might be causing this behavior.
Additionally, if the issue persists, try switching to a different supported browser to rule out any browser-related problems. If none of these steps resolve the issue, please reach out to our live support team. They have the tools to review your account, identify the root cause, and initiate an investigation if necessary.
