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Ahmed CPA
Level 2
posted
‎June 04, 2024 11:59 PM
last updated ‎June 04, 2024 6:59 AM

Spreadsheet Sync template

I am trying to upload Purchase Orders via Spreadsheet Sync. When I selected the PO template, I got the following message:

Good news! There is a new version of this template. Please visit the template library to get the latest version.

How do I go to the template library to update the template? Also, the template is not working, and most fields are not displaying the drop-down menu.

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1 Comment 1
Ivan_G
QuickBooks Team
QuickBooks Team
‎June 05, 2024 01:59 AM

Spreadsheet Sync template

Allow me to connect you to the appropriate support that's well-equipped to help you with your concern regarding the Spreadsheet Sync, Ahmed.

 

To assist you in resolving the missing field on your PO template for Spreadsheet Sync, I recommend contacting the Spreadsheet Sync Support Team. They can lay in accurate help regarding this matter and also lend a hand in accessing the template library.

 

Kindly follow these steps to reach them:

 

  1. Log in to your QuickBooks Online account.
  2. Click (?) Help and pick the Search tab.
  3. Hit Contact Us.
  4. Enter a brief description of your concern in the designated field. Then, select Continue.
  5. Choose how you would like to connect with us:
  • Callback - leave your needed information and get a callback from the next available agent.
  • Chat - start a conversation with our experts.

 

For additional reference and to learn about our personnel's supporting hours, please check this link: QuickBooks Online Support.

 

You may also review this article that answers the commonly asked questions about Spreadsheet Sync in QuickBooks: FAQS about Spreadsheet Sync in QuickBooks Online Advanced or Accountant.

 

I'll be around if you have follow-up questions regarding Spreadsheet Sync or any QuickBooks-related queries. You may leave a comment on this thread, and I'll help you in any way.

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