Hello there, Danielle. We understand that changes to familiar workflows can be challenging.
To ensure prompt resolution and provide tailored assistance, we recommend contacting our Phone support team. Our team has the ability to check on your account in a secure environment and to see why you're unable to have the Bill option under New Transaction in the Supplier tab.
Here’s how to contact our support team:
- Navigate to the Help (?) icon within QuickBooks Online.
- Select the Search tab, then click the Contact Us button.
- Enter your concern in the field provided.
- Choose your preferred method to connect with our experts.
If you have any other questions or concerns, our Community team is always here to help you.