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tim24
Level 1

timesheet not saving - contact needs to be changed

every time I go to save the contact goes red and it forces me to choose again. when I do the information is lost

1 Comment 1
MoiraskyeT
QuickBooks Team

timesheet not saving - contact needs to be changed

Let’s go through some troubleshooting steps together to help you start making timesheets again, Tim.

 

Start by clearing your browser cache, as stored internet files can sometimes cause problems and prevent you from saving your timesheet.

 

You can also switch to a different supported browser, such as Google Chrome, Safari, Firefox, or Microsoft Edge, as some browsers might be incompatible with QuickBooks. Using an updated, supported browser ensures optimal performance and reduces the chances of errors like the one you're experiencing.

 

Once you finish creating the timesheet, if you want to see how many hours you've worked within a specific date range, please refer to this article: View total hours worked in QuickBooks Time.

 

Feel free to return to the forum anytime if you need further assistance.