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I'll make sure that you'll get an accurate bank balance at the end of the day, youraira1.
It's possible that there are duplicate entries downloaded to your Maxi Saver account, that's why they have the same balance as the savings account. To isolate the issue, you can review the bank transactions under your Maxi Saver account in the Banking tab.
If there are duplicates, you can exclude them to ensure that your records are accurate and up-to-date.
Alternatively, you may compare the balance with your real-life account. Here's how to check it against your bank records:
If there are transactions that didn't match, you'll have to correct them in your bank register:
In addition, here are some articles that you can read to help manage your bank transaction in QuickBooks Online:
I'll be around to help if you have any other concerns or bank-related questions. Have a great rest of the day.
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