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jhattingh
Level 1

Where has the Advanced Search gone so you can search for a statement number?

 
3 Comments 3
MichaelaS
QuickBooks Team

Where has the Advanced Search gone so you can search for a statement number?

Thank you for posting this concern, @jhattingh

 

QuickBooks made various modifications to enhance your experience and improve user-friendliness. Here are ways to access these features in the new interface.

 

  1. Click on the Magnifying glass icon at the top right corner.
  2. Select "Go to transaction search" at the bottom left.
  3.  On the upper part corner, select Go to Classic Advanced search.

image (2).png

 

After opening the Classic Advanced Search, select the word Statement in the first box, then choose the Statement number in the box below. Fill out the required information and click the Search button.

 

image (3).png

If you can't find this option after following the steps, please access your QuickBooks account using alternative browsers or a private window to avoid browser-related problems. Below are the keyboard shortcuts:

 

  • Google Chrome: Ctrl + Shift + N
  • Mozilla Firefox: Ctrl + Shift + P
  • Microsoft Edge: Ctrl + Shift + P
  • Safari: Command + Shift + N

 

If the private browsing session works, clear the browser's cache so the system can restart. This task is also possible in other supported, up-to-date browsers. Clearing the cache will reboot the system and clear the stocked cache and cookies causing the issues.

 

Additionally, for further assistance, refer to this article if you need to know more about different aspects of your business: Run reports in QuickBooks Online.

 

Remember that I'm always here for you if you have other queries about managing advanced searches in QuickBooks. Please don't hesitate to post. Have a nice day.

egbertbos
Level 1

Where has the Advanced Search gone so you can search for a statement number?

I don't get this message about Classic Advanced Search but instead Go To All Transactions.

 

What do I do?

Bert

IntuitSheila
Level 8

Where has the Advanced Search gone so you can search for a statement number?

Hi egbertbos,

 

Thanks for getting back to us and for trying the steps provided by my colleague. I replicated your concern and got the same option when using Quick search option in QuickBooks Online. We'll have to click on Go to transactions search and then use the filters available.

 

We are making these updates to make sure that the customer experience is in parity with the older Classic Advanced Search experience, which was filters only search experience. We heard from many of our customers that they prefer that experience. Know that our team is working on adding more filter on this page.

 

For reference you can check this link to learn more about searching transaction in QBO: Search for transactions in QuickBooks Online.

 

Drop by again in the Community if you have further concerns about searching transactions in QBO. I'm around to help you. Take care!