Welcome to the Community, jackson-chan-reg!
Can I ask which bank account you're having issues with? As of now, there isn't any reported incident with the unexpected behavior encountered when downloading bank feeds. To isolate the situation encountered, let's exclude the transaction and manually update or refresh your bank feeds. Here's how:
- Click on the Transactions tab.
- Click on Bank transactions.
- Select the bank account and select the transactions showing as deposits instead of expenses.
- Click on Exclude.
Then, manually refresh or update the bank account. Here's how:
- From the Bank transactions page, click on Refresh button.
- Check if new transactions are downloaded correctly.
- If none, click on the Pencil icon of the bank account.
- Click on Edit sign in info.
- Manually enter your bank's user id and password.
- Complete prompts and verify if transactions is showing correctly.
Check this link to learn more about categorising transaction in QBO: Find, categorise, and edit transactions in QuickBooks Online.
Keep on posting here if you need anything else. Stay safe!
