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northcoatalplumbing
Level 1

why is quickbooks so slow? from startup to loading apps. very slow. Internet speed is good and pc is brand new with all other programs running perfectly

 
1 Comment 1
Jelayca V
QuickBooks Team

why is quickbooks so slow? from startup to loading apps. very slow. Internet speed is good and pc is brand new with all other programs running perfectly

Hi there, @northcoatalplumbing. I understand how latency can affect your workflow. As a web-based service, QuickBooks Online's performance depends on your computer's processing power, internet bandwidth, and available memory (RAM).

 

Since you've already verified your internet speed, I recommend confirming that you're using Google Chrome, as it’s the browser that QuickBooks performs best with. If you are, make sure it’s updated to the latest version.

 

It's also a good idea to verify that your system meets the requirements for QBO and that your operating system is up to date. This will help you make the most of QBO's features.

 

You'll also want to limit the use of incognito. While it offers privacy, it could slow down your experience because each session has to reload all site elements.

 

If you have further questions, please don't hesitate to comment below. I'm here to help.