Hi userladams,
Thanks for posting in the Community!
Employees with access granted to the employee portal settings should be able to access the Work icon in the Swag app. Please have the employee try to uninstall and then reinstall the Swag app.
Feel free to post again if you have any other questions, we're here to help.
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.
For more information visit our Security Center or to report suspicious websites you can contact us here