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Beonelyn - Product Champion
Level 3

ATO cannot see my Jobkeeper payment code even though it has been successfully lodged in QuickBooks.

 
Solved
Best answer July 14, 2020

Best Answers
Beonelyn - Product Champion
Level 3

ATO cannot see my Jobkeeper payment code even though it has been successfully lodged in QuickBooks.

You would need to review few things to confirm that you did it correctly in QuickBooks Online.

 
Step 1 Review your pay categories report - this will help you quickly check if you have entered the correct JOBKEEPER-STARTFN code in the employee's pay run or not. To do this, you have to:

 

  1. Go to the employees tab
  2. Click Reports
  3. Open Pay Categories Report
  4. Select the specific date range
  5. Under pay categories portion type the code Ex: JOBKEEPER- START-FN01
  6. Hit Run report
  7. Expand the details to get more info

 

Step 2. Review your STP lodgements in QuickBooks using the steps below:

  1. Go to the employees tab
  2. Go to the Single Touch Payroll page, under the ATO reporting heading on the Reports tab of the payroll dashboard
  3. Click on the ID number for the latest pay event (on the far left of the pay event line) to open up the event
  4. Click on the drop down beside actions button located on the far right hand corner
  5. Select Export Excel YTD (year to date)
  6. Open the excel and hover your mouse to column L for allowances reported to ATO

    Note:
    If the employee started to receive Jobkeeper payment in the month of APRIL, JOBKEEPER- START-FN01 code need to show in the excel when you hover your mouse under allowance column. ATO won’t see the code if it isn’t in the excel. Reinstate the code in an adjustment pay run and lodge an update event if this is the case.

View solution in original post

1 Comment
Beonelyn - Product Champion
Level 3

ATO cannot see my Jobkeeper payment code even though it has been successfully lodged in QuickBooks.

You would need to review few things to confirm that you did it correctly in QuickBooks Online.

 
Step 1 Review your pay categories report - this will help you quickly check if you have entered the correct JOBKEEPER-STARTFN code in the employee's pay run or not. To do this, you have to:

 

  1. Go to the employees tab
  2. Click Reports
  3. Open Pay Categories Report
  4. Select the specific date range
  5. Under pay categories portion type the code Ex: JOBKEEPER- START-FN01
  6. Hit Run report
  7. Expand the details to get more info

 

Step 2. Review your STP lodgements in QuickBooks using the steps below:

  1. Go to the employees tab
  2. Go to the Single Touch Payroll page, under the ATO reporting heading on the Reports tab of the payroll dashboard
  3. Click on the ID number for the latest pay event (on the far left of the pay event line) to open up the event
  4. Click on the drop down beside actions button located on the far right hand corner
  5. Select Export Excel YTD (year to date)
  6. Open the excel and hover your mouse to column L for allowances reported to ATO

    Note:
    If the employee started to receive Jobkeeper payment in the month of APRIL, JOBKEEPER- START-FN01 code need to show in the excel when you hover your mouse under allowance column. ATO won’t see the code if it isn’t in the excel. Reinstate the code in an adjustment pay run and lodge an update event if this is the case.

View solution in original post