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Please note that pay runs are not paid automatically. It is your responsibility to pay the employees, either through manual payment or by downloading a payment file and uploading it to your internet banking provider.
Finalising a pay run locks the pay run to prevent it from being edited in the future.
I appreciate for alerting me about this, pauline luxford.
I want this finalise pay run taken care of but I am able to take a look into your account from here since this is a public forum. I would suggest reaching out to our Payroll Support Team. One of our agents needs to do a screen-share with you to troubleshoot this issue.
Here's how to contact them:
You may want to check this link about setting up automated pay runs in QBO.
Please let me know if you need anything else.
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