When converting from Xero to QuickBooks Online, there are data that can and cannot be converted. You can review this article to see the details: Frequently Asked Questions - Transfer Data From QuickBooks Desktop, Xero, And MYOB.
After the conversion process, some of the employee details might need to be updated. Hence, they are showing incomplete. Here's how to complete the details:
Once we're done updating the employee details, the Employee Detail page will look different. You can use the screenshot for reference.
Meanwhile, the latency in the Employee menu or tab is already reported to our product engineers. They're working to find the cause of the issue and fix it.
Our Customer Care Team can also add your profile to the list of affected users so you'll receive updates about the issue. Here's how you can reach them:
I appreciate your patience as we get to the bottom of this.