Enter Pre-tax Salary Sacrifice super Deduction (RESC) Opening Balance and Automate it in every Pay Run.

Michelle- Product Champions · ‎April 24, 2020

I have just moved my financial data over to Quickbooks, Please show me how can I record Pre-tax Salary Sacrifice super Deduction (RESC) for my employees as opening balance and then automate to $100 as a fixed amount in every payrun.

Michelle- Product Champions · ‎April 24, 2020

Set up a recurring deduction on the employee's Pay Run Inclusions page - to do this go to the employee's record...

1. Go to the Pay Run Inclusions page.
2. Click on Add in the Deductions section.
3. Select Salary Sacrifice to Super as the type of deduction.
4. Select the way the amount will be arrived at.
5. Enter the $ or % amount ($100 in this case).
6. Set the payment method to pay a super fund (and select a fund from the drop down menu)
7. Choose the effective from date.
7. Hit Save.

View solution in original post

Sapan - Product Champion · ‎April 24, 2020

If you are migrating from another payroll system and have recorded RESC payments in your old system, you can set RESC payments in the employee opening balances by following these steps:

1. Open the employee file that you wish to apply the RESC amounts to and click on the "Opening Balances" menu item on the left hand side
2. If you want to record RESC payments that were over and above the SG amount but weren't salary sacrifice deductions (ie. you/the employer, paid the super, it wasn't deducted from the employee's earnings) you can enter the total of these payments on the Super & PAYG tab, in the "Employer Super Contributions" section
3. If you want to record RESC payments that were made as part of a salary sacrifice arrangement (these amounts were deducted, pre tax, from the employee's earnings), you can do so on the Deductions tab in the Opening Balances.
**NOTE: For deduction amounts to appear as RESC amounts on the income statement they must be a pre-tax or salary sacrifice deduction and have the RESC check box ticked (edited)

Set up a recurring deduction on the employee's Pay Run Inclusions page

To do this go to the employee's record, then

go to the Pay Run Inclusions page
click on Add in the Deductions section
select Salary Sacrifice to Super as the type of deduction
select the way the amount will be arrived at
enter the $ or % amount ($100 in this case)
set the payment method to pay a super fund (and select a fund from the drop down menu)
choose the effective from date
hit Save

View solution in original post

Michelle- Product Champions · ‎April 24, 2020

Set up a recurring deduction on the employee's Pay Run Inclusions page - to do this go to the employee's record...

1. Go to the Pay Run Inclusions page.
2. Click on Add in the Deductions section.
3. Select Salary Sacrifice to Super as the type of deduction.
4. Select the way the amount will be arrived at.
5. Enter the $ or % amount ($100 in this case).
6. Set the payment method to pay a super fund (and select a fund from the drop down menu)
7. Choose the effective from date.
7. Hit Save.

Sapan - Product Champion · ‎April 24, 2020

If you are migrating from another payroll system and have recorded RESC payments in your old system, you can set RESC payments in the employee opening balances by following these steps:

1. Open the employee file that you wish to apply the RESC amounts to and click on the "Opening Balances" menu item on the left hand side
2. If you want to record RESC payments that were over and above the SG amount but weren't salary sacrifice deductions (ie. you/the employer, paid the super, it wasn't deducted from the employee's earnings) you can enter the total of these payments on the Super & PAYG tab, in the "Employer Super Contributions" section
3. If you want to record RESC payments that were made as part of a salary sacrifice arrangement (these amounts were deducted, pre tax, from the employee's earnings), you can do so on the Deductions tab in the Opening Balances.
**NOTE: For deduction amounts to appear as RESC amounts on the income statement they must be a pre-tax or salary sacrifice deduction and have the RESC check box ticked (edited)

Set up a recurring deduction on the employee's Pay Run Inclusions page

To do this go to the employee's record, then

go to the Pay Run Inclusions page
click on Add in the Deductions section
select Salary Sacrifice to Super as the type of deduction
select the way the amount will be arrived at
enter the $ or % amount ($100 in this case)
set the payment method to pay a super fund (and select a fund from the drop down menu)
choose the effective from date
hit Save

ABS Booking · ‎August 09, 2022

Can you tell me where to find what chart of accounts the Salary super sacrifice payments go to

the superannuation payable account is a different total to the super contributions report the differance is the extra super payment so how do i reconcile this account

IntuitSheila · ‎August 09, 2022

Hello ABS Booking,

Super payments are allocated to Superannuation Payables account. You might have to check if there is no duplicate entry in the superannuation payable account. If you've created and finalized a pay run, the payroll journal is exported to QuickBooks Online through the Superannuation Payable and Superannuation expense account. Once the super payment downloads in your bank feed make sure to allocate it to the Superannuation payable account. After adding super payments the Superannuation payables account should zero out.

You can check your default payroll chart of accounts using the steps below:

Click on the Employees tab.
Click on Payroll Settings, and click on Chart of Accounts.
Click on Default accounts.

You can check this article to learn more about how to Set up and configure payroll chart of accounts.

Post again in the Community if you have questions about QuickBooks Online. I'll be around to help you!

ABS Booking · ‎August 09, 2022

I do understand that but when i print the superannuation contributions report for the month it does not match the totals in the superannuation payable account. the differance is the 150 from super salary sacrifice so wont zero out the account

report shows $2625.10 super to pay

super accounts is $2475.10

IntuitAika · ‎August 10, 2022

Thanks for your response, ABS Booking.

To further check on your reports, I would recommend to contact our support team for screen sharing. Here's how to contact:

Log in to your QuickBooks Online account.
Go to the Help menu at the upper right.
Choose Contact Us.
Enter short description of the issue on What can we help you with? box.
Click Let's talk.
Select Get a callback or Chat.

Feel free to post again if you have any other questions. Have a nice day!

zapkvr · ‎July 18, 2025

Good afternoon

Is there a support note on how to set this up correctly I just spent over an hour on the phone to India and the woman had NO idea how to do this propperly. I am so frustrated now its ridiculous. It's also outrageous.

This is unfair for people who paying money for the software and are promised tech support which doesnt materialise. Especially at this time of year when we are all under extra stress. Honestly it should NOT be this difficult. I asked if there is tech note I was told no

Please help

Kr

ShangY · ‎July 18, 2025

You deserve reliable and effective support, and it's not sufficient that you've been left without clear guidance, @zapkvr. Let’s work together so you can get the support you deserve.

Before we proceed, may I ask if you have tried the suggestions mentioned above? If you have already done so but are still unable to set up the super deduction, I recommend contacting the appropriate Live Support team for immediate assistance.

Here's how to contact the correct support team within your QuickBooks product:

Click the Help (?) icon at the top.
Proceed to the Search tab and enter your concern in the Search box to activate the Contact Us button located at the bottom.
You can choose to chat with a live expert or get a callback from the next available support.

You can reach them by phone on weekdays from 8:00 AM to 7:00 PM. If you'd prefer a callback, you can request one on weekdays from 8:00 AM to 6:00 PM, and a support expert will get back to you as soon as possible. For chat, they are available on weekdays from 8:00 AM to 10:00 PM and weekends from 8:00 AM to 6:00 PM.

Feel free to get back to us if you have further concerns.

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Enter Pre-tax Salary Sacrifice super Deduction (RESC) Opening Balance and Automate it in every Pay Run.