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WLJ
Level 1
posted
‎November 20, 2019 10:17 AM
last updated ‎November 19, 2019 3:17 PM

Has anyone else received a pop up message talking about changing Keypad Admin when trying to access employees? It is blocking all users other than admin out of employees

 
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1 Comment 1
Jess H
Moderator
Moderator
‎November 20, 2019 12:28 PM

Has anyone else received a pop up message talking about changing Keypad Admin when trying to access employees? It is blocking all users other than admin out of employees

Hi WLJ,

 

In order to proactively reinforce the security of the connection between QuickBooks Online and KeyPay we have upgraded the integration that allows interaction between an application and QuickBooks Online. If you have more than one payroll user you may receive a pop-up message when entering the Employees tab. This pop-up will request that you “change admin” to allow KeyPay to view and update your QuickBooks Online data.  

 

To access QuickBooks Online Payroll powered by KeyPay you will need to select the “change admin” button within the pop-up. This will grant you access to the Employees tab. 

 

By selecting “change admin” you can be confident that you are not making any changes to who owns the admin rights to QuickBooks Payroll powered by KeyPay. 

 

Please let me know if you have any questions.

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