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Hi ljbbooks,
This is something we are aware of and have a few troubleshooting steps you are welcome to try:
1. Navigate to your Employee section and select Payroll Settings
2. Choose the Chart of Accounts and open Default Accounts
3. Ensure an account is set for each category. If no, please update this to reflect your chosen payroll accounts.
If the Default Accounts are set up correctly and you are seeing no other errors in this section please contact us so we can investigate further.
You can get in contact with one of our support representatives. Ff you would like a call-back from a representative or talk to us via Messaging, follow the steps below:
To check the availability of our live experts, please visit this article: QuickBooks Online support hours.
-Rebecca
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