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Level 1

Hi,Expenses show as incorrect, pie chart shows Wages and expenses=343492, salary and wages=214796, Purchase = 125798, Everything else=117425, why is salary in there twice

"salary and wages" is already included in "wages and expenses" so expenses is over by $214796
3 Comments
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QuickBooks Team

Hi,Expenses show as incorrect, pie chart shows Wages and expenses=343492, salary and wages=214796, Purchase = 125798, Everything else=117425, why is salary in there twice

Hi bobtowsey,

 

May I ask which report you are running?

 

Are you also able to provide us a screenshot of the report you are running with the data included so that we may take a closer look?

 

Just need some more visual information here to give you the best possible answer.

 

Look forward to hearing from you.

 

Kristian.

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Level 1

Hi,Expenses show as incorrect, pie chart shows Wages and expenses=343492, salary and wages=214796, Purchase = 125798, Everything else=117425, why is salary in there twice

Hi, this is not from reports, it's just the pie chart on front page, dashboard, it looks like the expenses are showing the wages twice, once as complete with PAYG, and pension, then again as just net pay. I think we are reporting staff pay to wrong account. currents reported to "Salary and wages-staff" , either way it makes dashboard show incorrect expenses.

we have two people receiving wages, both directors, i dont think this is relevant though.

 

Regards

Bob Towsey

T3 Engineering Pty Ltd

Highlighted
QuickBooks Team

Hi,Expenses show as incorrect, pie chart shows Wages and expenses=343492, salary and wages=214796, Purchase = 125798, Everything else=117425, why is salary in there twice

Hi Bob-

 

Thanks for clarifying you're looking at the Dashboard, in this instance, I would recommend calling in to our team so they can get a look at the same behavior you are seeing. They can securely review your dashboard via screen share as opposed to sharing any screenshots showing the current discrepancies on the expenses here in our public community. With a view on your account and the expenses you are reporting as incorrect, they should have some more solutions in hopes to get this issue resolved more quickly.

 

Give us a call at 1800 046 038 to reach our team and we can continue troubleshooting your issue. 

 

Please also reply here if you have any additional questions. 

 

-Christine