Hi has anybody else been experiencing issues with payroll since Employment Hero? I process payroll in 3 jobs and find payroll connectivity issues or it running very slow.

-stuartjohnstone · ‎November 14, 2023

IntuitSheila · ‎November 14, 2023

Hi -stuartjohnstone,

Thanks for reporting the unexpected behavior you have encountered when accessing your payroll account in QuickBooks Online. There is a reported incident with processing pay run in QBO, a product investigation is being worked on for a fix with the engineers, for reference here's the investigation number INV-95416: Unable to Create Payrun "This may take few moments depending on the size of your pay run".

I would recommend contacting our Customer Care Team. That way, they can add your QBO Company ID to the affected users and you can get notification as soon as a fix has been deployed.

We apologize for inconvenience that issue has returned. Our team is now working on testing a fix which should be rolled out to production soon.

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Hi has anybody else been experiencing issues with payroll since Employment Hero? I process payroll in 3 jobs and find payroll connectivity issues or it running very slow.

Hi has anybody else been experiencing issues with payroll since Employment Hero? I process payroll in 3 jobs and find payroll connectivity issues or it running very slow.