Hi dynamicbooks,
Thanks for posting in the Community!
We're unable to delete the employee super fund on file, specially if it was used to a previous super payments. What we can do is to make sure to enter the new super fund details first so you can select that detail when processing a new super batch. Here's how:
- Click on the Payroll tab.
- Click on the employee name.
- Click on Super Funds.
- Click on Add.
Then, try to go back to the employee super fund list and see if you can delete the old super.
Furthermore, there are actually two ways on how to change the super fund details of the employee to be used when processing for super batch. It can be done by going to employee's profile and then in super funds of by within a batch via Super payments page.
To ensure that the super batch will be processed to the new super fund details, you'll need to select the new details you've recently entered. To do this, you need to generate a new batch in Super payments page, find the employee from the list and select Click to view option. This will expand the Super fund details and then click on Change fund.
You will then be prompted to choose a super fund. Click on the fund name to update/apply contributions in the batch. If the employee has multiple funds they will all appear in this list. You also have the option to select from a range of payment allocations.
Post again in the Community if you have other questions about QuickBooks Online.
