Hi Darren Panizza7,
Thank you for reaching out on this.
So that we can better support you, can you tell us a bit more about the situation?
- Are you able to access the Employees tab in QuickBooks Online?
- Do you have any error message when trying to access payroll?
- Which browser are you using?
Please let us know. Thank you.
Hi Augustine Varghese,
Which internet browser are you using?
Remember, Google Chrome and FireFox are usually the best browsers to use for QuickBooks Online.
I would also suggest trying to open an incognito window and then logging into QuickBooks to see if that will resolve your issue.
Let us know how you go.