Just to double check what payment method did you choose for Super Batch Payment? Have the funds left your bank account? Here to help we will just need more information to assist. Alternatively, you can always reach out to our friendly support staff by clicking here.
Thanks for getting back to me. I wanted to check what payment option you chose as each has requirements in order to be a successful payment.
With the Direct Debit option:
When using a BPAY or EFT option for your batch payments a common issue that can allow the funds to leave the bank but not register it as sent from BEAM is the reference number and payment amount not matching exactly to link back with the clearing house.
If you discover that the payment details in your bank transaction do not match the batch payment details as mentioned above you will have to wait for the refund before resubmitting the batch.