Payroll payments not showing in general cheque acct

Hi Rognik39,

Welcome to the Intuit family!

Hmmm, it could possibly be that it hasn't been published but I would look into whether the journals have been exported to Quickbooks, that will tell us whether or not the payroll information has been sent from the Employees tab.

Did you do a data migration from when you switched over to Quickbooks Online from MYOB?

If so, you might want to check your emails to see if you can find the Data Migration Checklist that was sent to you from Odyssey Migration Services.

This email will reveal some more information about things you should keep in mind once the migration has been finished.

Come back to this thread if you're still having troubles.

Kristian. 

Have done a data migration.

I was wondering  back when I created the pay run was there an option from which account were the  funds to be paid from

Thanks for actively responding, @Rognik39. I've read the entire conversation so I can answer and help you achieve your goals. 

To clarify, there are certain transaction types and accounting information that we don't convert such as Payroll payments, Payroll records, etc. This is why you received a message that says not published under employee pay run. See this article for more information: Import Data Conversion to QuickBooks Online - Frequently Asked Questions.  

Now, with that being, you'll have to create a journal entry to add it to QuickBooks. 

In response to your last question, yes there is an option from which account was the funds to be paid from when you created a pay run. This is essential to make sure the transactions from the bank are reflected correctly in QuickBooks Online to credit the liability accounts.

Additionally, read this help article: Matching payroll in QuickBooks Online to help you select an account so it will correspond directly with the payroll journals that are created when the pay run is finalized and submitted to QuickBooks Online. 

For future reference, read through this article: Reconcile an account in QuickBooks Online. It has a step-by-step guide in matching your real-life bank statements with your Quickbooks.

Get back anytime if you have more questions about payroll. I'm always right here to assist you more. 

You wrote

In response to your last question, yes there is an option from which account was the funds to be paid from when you created a pay run. This is essential to make sure the transactions from the bank are reflected correctly in QuickBooks Online to credit the liability accounts.

I have found the drop-down box which would allow me to do this under chart of accounts but it does not give the option to select General cheque account.

ill have a read thru the links

Ok, I've gone thru and connected my bank acct online etc.

I've gone thru and categorized everything. But still no closer to a finding a solution to an approx $12k difference. Mostly due to a  pay run not showing

Hi there, Rognik39,

It's recommended to use Payroll Clearing to match payments made for Payroll, not the General Cheque account.

The payroll clearing account determines the journal entries that you use to record payroll expenses and for more efficient reconciliations and analyses.

You can go back to the Matching payroll in QuickBooks Online article for more details on how to set this up.

Let me know how everything turns out by leaving a comment below. I always have your back.

Hi

I have tried to follow these instructions 

Payroll Clearing Account - Adding Expense Transaction in Online Banking To match the payments made for Payroll

1. Go to the Banking menu or Transactions menu.
2. Select the bank account you use for paying employees, then find the transaction.
3. Select on the transaction, then select the Add radio button.
4. Choose expense for the transaction type, then assign the account as Payroll Clearing.
5. Add out of scope for the Tax code, then select Add on the far right (beside Split).

If I go to the banking menu and the chart of accounts it appears to be set up

I can find the payroll in a payroll clearing account

But as I have said previously.

my QB balance is about $12,000 more than my bank account

Thanks for keeping us updated, @Rognik39.

Let me help you in reconciling your accounts in QuickBooks. You can start by making sure that your accounts are properly mapped in your payment account. This way, we can ensure that your last payroll will appear in your General Cheque account.

Let's simply follow these steps below:

1. Go to the Employees menu and select Payroll Settings.
2. Click Chart of Accounts.
3. Select Default Accounts.
4. Under the Payment Account, choose the correct checking account in the drop-down list.

Also, Financial reports in QuickBooks give you tons of great info about your business. You can run these reports to keep updated on how much you've spent in payroll.

Let me know how it goes in the comment section. If you need additional assistance in doing your task with QBO, don't hesitate to visit us back. We'll be happy to help.