Welcome to QBCommunity!
Just wanted to ask, what do you see on the browser when you access Employees?
Here are some troubleshooting steps that I'd like you to try:
Let me know if you need further assistance.
We found the cause - third-party cookies were disabled for security on the browsers yet apparently required for the yourpayroll.com.au data to come through. By adding in the yourpayroll.com.au domain as well as the intuit.com domain to allowed cookies, it allowed us to retain the security of blocking cookies yet the required data to be displayed.
Glad that hear that enabling third party cookies worked for you! Definitely also a great idea to isolate domains to just intuit.com and yourpayroll.com.au to reinforce browser security.