Remove Pending leave requests past payruns

Let’s tackle this together, Dan. I understand you’re dealing with pending leave requests for closed pay periods.

In QuickBooks Online (QBO) Payroll, once a pay period is posted and finalized, the system locks certain elements to maintain payroll accuracy and ensure compliance with regulations. As a result, leave requests associated with closed pay periods cannot be directly approved, modified, or deleted.

To address any discrepancies related to leave hours or pay from those periods, you can create an adjusting payroll transaction in the current or next open pay period. This adjustment will help offset or correct the leave hours or pay.

Please keep a clear record of any manual adjustments you make for audit purposes and future reference. I recommend notifying your employees about these changes so they are fully aware of any updates affecting their payroll.

You might also find this article helpful for setting up pay categories to define employee pay rates, which can streamline payroll calculations: Create and manage Pay Categories.

If you need assistance creating and adjusting entries or want us to review your payroll setup to streamline leave management, please let us know. We’re always here to help ensure your payroll runs smoothly and accurately.

Thanks Aldren.

To be clear, the leave records are correct (the leave was added to the payruns manually).

The problem I am facing is the constant reminders about the pending leave requests.  Because the requests cannot be deleted, the reminder is always there and cannot be removed.

I need a way of removing the leave requests, to stop the warnings/reminders.

Thanks, Dan

I understand the importance of deleting or modifying the leave records for your employees, dan250. Let me direct you to the right support for assistance with the best process to resolve this issue.

As the previous agent, Aldren18 provided, we're unable to delete or modify the leave records for an employee if the pay period is closed. With this, I recommend contacting our Live QuickBooks Online Payroll Support Team. They can review your account and identify possible solutions to stop the constant reminders caused by pending leave requests. Here's how you can reach out to them:

1. From the Search tab, click Contact Us.
2. Enter your question and select Continue.
3. Review and select from the following: Have us call you or Chat with us.

Just ensure to check their available hours so they can address your concerns promptly.

Also, if your employee wants a long service leave, you can refer to this article for more insights: Managing Long Service Leave in QuickBooks Payroll powered by Employment Hero.

If you need more help in managing your employees or other QBO-payroll related tasks, please let me know by adding a comment below. We're determined to help, dan250.