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angelayu619
Level 1

Today QB is not working well, is there any issue?

 
1 Comment 1
IntuitAika
Intuit

Today QB is not working well, is there any issue?

Hi angelayu619,

 

Thanks for posting in the Community! We haven't received any reported issues today. May I please know what you're trying to in QuickBooks Online? Also, let's try to clear your browser's cache to fix any browser-related issues. Please begin by accessing your account using a private browser. It doesn't store data in the cache and is a great way to start troubleshooting.

 

You can use either of these keyboard shortcuts:

 

  • For Google Chrome browser: Ctrl + Shift + N
  • For Mozilla Firefox browser: Ctrl + Shift + P
  • For Safari browser: Command + Option + P

 

If it works, go back to your default browser and clear your browser’s cache. It is a good idea to clear cache, to remove the temporary internet files and to help the application function properly. Please consider using different browser too.

 

Feel free to drop a comment below if you need further assistance. I'll be around to help.