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bobloblaw
Level 1

Clock in/out Reminder Notifications not working

Hi All 

 

I have set up the settings for notifications instructed in the thread linked below and I'm still not getting any push notifications, any ideas?  Running iOS 14.7.1.

 

https://quickbooks.intuit.com/learn-support/en-us/quickbooks-time/text-notifications-in-tsheets/00/5...

 

Thanks 

1 Comment 1
ChristieAnn
QuickBooks Team

Clock in/out Reminder Notifications not working

Hi there, bobloblaw.

 

Thank you for visiting the QuickBooks Community. I appreciate you for following the steps shared on the link about setting up schedule reminders and notifications. With this, I'll ensure you'll be routed to the right support to assist you further on this matter.

 

Since your not getting any push notifications, I suggest verifying or checking the settings if everything is set up properly. You can open this article to view the detailed steps on how to perform the process: Set schedule reminders and notifications in QuickBooks Time.

 

If the issue continues to occur, I suggest contacting the QuickBooks Time Support Team. They have the tools to pull up your account in a secure environment which we're unable to do it here in the Community. This way, they'll be able to investigate the cause of the problem and fix this as soon as possible.

 

I'm adding this article so you're able to configure company settings so your account information or different options stays accurate: About QuickBooks Time Company Settings.

 

Don't hesitate to comment below if you have any other concerns about setting schedule reminders and notifications. I’ll be right here ready to answer them for you. Have a good one.