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qboa-alnada-org
Level 1
posted
‎May 05, 2024 05:27 AM
last updated ‎May 05, 2024 5:27 AM

I Can't add any user I got this message when I trying to add new user There was an issue with your invitation. Try sending it again.

There was an issue with your invitation. Try sending it again.
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1 Comment 1
LeizylM
QuickBooks Team
QuickBooks Team
‎May 05, 2024 07:38 AM

I Can't add any user I got this message when I trying to add new user There was an issue with your invitation. Try sending it again.

I appreciate you notifying us about your experience with the error when adding a user in QuickBooks Online (QBO), qboa-alnada-.

 

Currently, we have an ongoing investigation about the error "There was an issue with your invitation. Try sending again" when adding users in QBO. Rest assured our engineering team is aware and they've been all hands on deck working to fix this as soon as possible.

 

I recommend contacting our Customer Care Team. This way, they can add you to the list of affected users, and you'll receive an update through email or call once it's working again.

 

Here's how to reach them:

 

  1. Click the Help menu in the upper-right-hand corner.
  2. Type in Talk to a human, then press Enter.
  3. Select Contact Support Team.
  4. Type again Talk to a human and click Contact Support Team.
  5. Choose a way to connect with us.

 

I've added these articles to learn more about how to manage users and access rights:

 

 

Feel free to comment below if you have questions about adding users in QuickBooks. I’ll be glad to assist further.

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