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SKGMF
Level 1
posted
‎October 19, 2019 10:42 AM
last updated ‎October 05, 2020 7:22 PM

TDS involved Invoices are not accessible through Mobile App. which is priority for me

I can't access invoices which involved TDS deduction.
I am getting Error Message: To view the details of this transaction, go to QuickBooks Online on the web.
After raising the Invoice, some of my clients deduct TDS at the time of remitting payment. 

I have followed this post How to record TDS in QuickBooks Online

Accordingly, I made entries by editing particular client invoices. After that, these TDS involved invoices are not accessible from my mobile app. 
Please guide me in this scenario. 
I guess TDS deduction details must be on the entry time of Receive Payment.  > Advise this too

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2 Comments 2
IntuitArun
QuickBooks Team
QuickBooks Team
‎October 20, 2019 08:54 PM

TDS involved Invoices are not accessible through Mobile App. which is priority for me

Hi SKGMF, thanks for reaching out. If you want to adjust the TDS when you receive payment, please don't enter the TDS amount when you create an invoice. Enter an invoice without TDS and pass the Journal entry as below

 

TDS Receivable A/C                         Dr

To Accounts Receivable A/C                            Cr

 

Before you save the Journal entry, please select the name of the customer from the 'Name' column on the  journal entry page.

 

After passing the Journal entry when you receive the payment, please link the Journal entry and the received amount and clear the invoice.

 

We regret to inform you that, at the moment you wouldn't be able to access TDS invoices on mobile app. We request you to give us a feedback within QuickBooks so that feedback reaches our Product Development Team.

 

 

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SKGMF
Level 1
‎October 24, 2019 09:31 AM

TDS involved Invoices are not accessible through Mobile App. which is priority for me

Thanks for your assistance.
But now I am getting the overdue balance for that particular client. I don't know where I went wrong. Attached screenshots for your reference. Please guide.

What I Did

Step 1 - Created Invoice without TDS 
Step 2 - Added Journal Entry for TDS 
Step 3 - Payment Entry and linked that Journal Entry 
The result shows still the customer is due. (Received Payment + TDS = Full paid)

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